RESUMÉ

Experience

SPECIALIST, UX RESEARCHER

Nationwide Mutual Insurance Co.

Remote, Pennsylvania, USA

Conduct user experience research with the aim of better understanding users, driving product development, and improving customer retention
Deliver data-driven insights representing 1,000+ participants across qualitative and mixed-methods studies to key stakeholders, project managers, team members, marketing, and company associates via presentation and internal documentation
Foster cross-functional collaboration to ensure user- centered insights and design principles are incorporated into key product decisions
Implement human-centered practices in key technologies such as generative AI and blockchain
Present research projects outside of primary product research to associate communities of practice

GRADUATE RESEARCH SCIENTIST

Penn State University

University Park, Pennsylvania, USA

Independently planned, conducted, analyzed, and visualized mixed-methods research data from 17 research projects to examine the neurobiological basis of cognition
Communicated research findings in 10 empirical research publications, 15 conference presentations, and 3 public community talks with collaborators, project stakeholders, and the general public.
Collected primary and secondary data from 13,500+ online and in-person participants using behavioral experiments, surveys, and fMRI
Managed multiple multi-site research teams totaling 20+ undergraduate researchers while providing mentorship for career development
Created open-sourced data processing scripts to increase lab efficiency and quality control

RESEARCH ASSISTANT

Nathan S. Kline Institute for Psychiatric Research

Orangeburg, New York, USA

Collected and input behavioral, MRI, VO2 max, genetic, and wearable physiological device data into collaborative data sharing software
Assisted with community outreach and recruitment: street fair booth representation, cold-emailing, and flyer creation
Directly supported professional research scientists and clinicians with daily tasks

The Pennsylvania State University, PA, USA

The Pennsylvania State University, PA, USA

St. Thomas Aquinas College, NY, USA

University of Oxford, Oxford, England

Research Methodology:

• In-depth interviews
• Usability testing
• Concept testing

• Survey design
• Secondary research
• Heuristic evaluation
• Experimental design
• User persona creation • Competitive analysis

Data Management: Qualitative and quantitative analyses, cleaning, visualization, mining, version control, written reports

Tools: UserTesting, UserInterviews, Figma, Miro, Google Suite, Microsoft Suite, R, SPSS, Github, Qualtrics

Pittsburgh Curling Club

Communications Committee Social Media Strategist | Jul. 2023 - Present